Terms & Conditions
These terms explain how you can use Florence Mystery Tours. They cover our role as an independent travel guide, how bookings work with GetYourGuide, and where our responsibility starts and ends.
Last updated · October 2026
Florence Mystery Tours is an independent travel information site for Florence tours. We do not sell tickets, take payment, run tours, or hold bookings. The pages on this site are for information only.
Using this site
By using this site, you agree to use it lawfully and with care. You must not try to damage the site, interfere with its operation, or use it in a way that breaks applicable law or harms other users.
- Do not copy, scrape, or reuse the site in bulk without permission.
- Do not try to bypass security or access areas not meant for you.
- Do not post or send content that is unlawful, abusive, or misleading.
Information only, not an offer to sell
Our pages describe tours, routes, and booking options. They are not offers from us to sell you anything. A listing on this site does not create a contract with Florence Mystery Tours.
Any booking you make is a separate contract with the booking platform or the tour operator shown at checkout. For the bookings we link to, that platform is GetYourGuide.
What happens when you book
If you click through and book, your contract is with the seller shown on the booking page. Their own terms, ticket rules, cancellation rules, and refund rules apply to that booking.
Your consumer rights are against that seller, and nothing on this page changes those rights. If local consumer law gives you extra protection, that law may apply depending on where you live.
How we handle information
We aim to keep our content accurate and useful, but third-party details can change. Tour times, inclusions, availability, meeting points, access rules, and prices can change after we publish a page.
- Check the booking page before you pay.
- Check the provider’s own terms for the latest booking rules.
- Tell us if you spot a clear error so we can review it.
We may correct or remove content when we find a mistake. We do not promise that every page is always current.
Our responsibility
We are responsible for the site we publish and the care we take in writing it. We are not responsible for a booking that is made with another company, for changes made by that company, or for a tour that does not match the live listing after the page was published.
Nothing in these terms tries to remove liability that cannot be excluded under law, including liability for fraud, or for death or personal injury caused by negligence where that exclusion would not be lawful.
If a problem comes from our own site content, our responsibility is limited to the direct loss caused by that issue, to the extent the law allows.
Intellectual property
The text we write, the page layout, and the original images we use on this site belong to Florence Mystery Tours or our licensors, unless we say otherwise. You may not reuse them without permission.
Names, logos, and marks owned by other companies belong to those owners. We use them only to identify the relevant booking platform, operator, or attraction.
Changes to these terms
We may update these terms when the site changes or when the law changes. If we make a material change, we will update the date on this page.
Your continued use of the site means you accept the current version of these terms.
Getting in touch
If you have a question about these terms, spot a mistake, or want to raise a site issue, email info@florencemysterytours.com. We can help with site content and corrections. We cannot change bookings, issue refunds, or manage tour operations.
This page is here for transparency. It does not replace the booking provider’s own terms, and those terms govern any purchase.